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Guard well your spare moments. They are like uncut diamonds.
Discard them and their value will never be known.
Improve them and they will become the brightest gems in a useful life.

-- Ralph Waldo Emerson

I love this quote! I have written numerous times about spending my spare moments in the improvement of myself in my voice-over career. Today, the word diamonds from the quote made me think about the advertising habits of two jewelry stores here in Atlanta. I decided to write about them so others can learn from this example.

As a person with a passion for marketing and promotion, I constantly analyze all forms of advertising – broadcast commercials, billboards, magazines and even direct mail pieces -- to see what I can apply to my voice-over business. It’s especially beneficial to examine how competitors choose to hawk similar commodities in a full marketplace.

In this case, both jewelers both specialize in diamond wedding sets and are continuous radio advertisers. Both enterprises utilize the company owners as the voice talent in their ads. Both establishments sell upscale jewelry, and Jeweler B also sells Swiss watches. They are true to their brand in their advertising.

Beyond these similarities, though, they run very different types of ads. First, they appear to be targeting different market segments. Jeweler A seems intended for those who appreciate and are willing to pay for elegance, while Jeweler B seems to be directed at the price-conscious crowd.

Jeweler A has a distinctive nasal voice. He always talks about new or featured product lines, gift ideas, his money-back guarantee, etc. Sometimes he relates a story based in a testimonial. He quietly talks about the benefits and pleasures of shopping with him and consistently gives you reasons why you may want to do so.

The ads for Jeweler B often feature the 2 men who own and run the business. Sometimes they mention advantages of shopping with them, like the number of graduate gemologists on staff and their longevity in the market. They make jokes like they want to appear that they didn’t think about the spot in advance. I suppose they want to convey the ultra-casual atmosphere of their stores where the sales people wear jeans and t-shirts. 

In other ads, Jeweler B airs fake game shows where one of the contestants is someone poorly imitating Jeweler A. The nasal voice is always accentuated, and the imitator is always made to sound stupid and bumbling.

When listening to the ads from Jeweler A, you would never think that another jewelry store even exists. You certainly wouldn’t think that the owner is worried about competition in a saturated market. 

Since Jeweler B often mocks Jeweler A in their ads, it’s obvious that they are keenly aware and perhaps even afraid of their competition. In fact, many of their ads border on personal attacks although they are presumably meant to be humorous. On a personal level, I do not want to deal with anyone who makes themselves sound or feel better at the expense of other people.

Every marketing book will tell you to focus on the benefits for the target market in your communications with them. Jeweler A consistently highlights in his ads those things important to his target market, where Jeweler B concentrates on them only half of the time. 

The lesson for voice-over artists is that we also need to continuously highlight the benefits of working with us.

If you can’t articulate attributes of value and service that your target market considers important, how would your prospective clients ever be able to discern that you are the best fit for their needs?

These benefits are also known as your competitive advantages. I have a few thoughts on that topic as well, but that sounds like another article for another day. :)

In the meantime, spend your spare moments improving your own skills rather than worrying about, or worse, maligning those of your competitors. Polishing your skills will enable you to sparkle like a brilliant diamond in your marketing efforts and will make your life as a voice talent all the more useful.

Seattle voice talent Jeffrey Kafer recently wrote a terrific blog entry about ways to go above and beyond in your service as a voice talent. While I do several of the things on his list, the most important one is expressing gratitude for the voice-over gigs that come my way.

Atlanta has been in a severe drought, and, and long last, we finally have some rain. With nothing planned for today, the temptation is great on this cool and drizzly day to read a book and take a nap. 

Anyone who knows me or who has read this page on my web site knows that I love Barry Manilow. You may have heard his name lately because he is promoting a marvelous new album. One reason behind his longevity in the music business and his millions of fans is that Barry is constantly involved in some new venture, and he isn't afraid to let people know about it.

I was thrilled to speak with Barry over the phone for a couple of minutes when he visited a local radio show as part of his continuing promotional efforts. While I could barely speak in my excitement, Barry's words are true and clear. When the host told Barry "you don't stop," Barry replied with words to inspire any creative person and especially this voice talent.

Rodney Saulsberry, a voice talent known for his work in commercials and movie trailers, agrees with Manilow. Saulsberry wrote in his fantastic book You Can Bank on Your Voice: Your Guide to a Successful Career in Voice-Overs:

The voice-over business is a high-stakes, competitive industry,
and there is no time to be modest when it comes to letting
potential clients know you are the person for their next project.  

Many people seem to be more passive about ensuring their career success. I have heard many voice actors and others using the expression "when my ship comes in", meaning that your luck, opportunities and hopefully your fortune have just become more positive. I read a story once about the origin of that phrase.

In the time of world exploration hundreds of years ago, a ship coming in to the harbor was a big deal. The monarchs and wealthy patrons who financed the explorers did so with the knowledge that the ship might sail away and never return. If the ship did return, it might be damaged. At the very least, the explorer might return with nothing more than a bad case of sunburn and stinky clothes to show for the adventure. However, the financiers of these operations would continue to send out ships, hoping that one would return with the motherload of treasure.

The point of the story is applicable to voice-over talent or anyone in business for themselves:

If you want your ship to come in,
you have to keep sending the ships out.

Some of your ships will never return. Some will return carrying letters like the one I quoted in a previous entry. A glorious few will sail in with a new client on board!

Like Barry Manilow and Rodney Saulsberry, I send out as many query and promotional ships as possible in as many directions as possible. You can be sure that when my ships come in, I'm not at the airport, but sitting in my stunning soundproof studio and ready to get to work!

After another summer of sweltering heat and daily smog alerts, I especially enjoyed the weather today here in Atlanta. It's one of those glorious pre-fall days with postcard-blue skies. I say "pre-fall" because the temperatures are still in the 80s, but the late date on the calendar gives me hope that the crisp air of fall is soon on the way.

I was in the car earlier this afternoon when I heard a radio spot that sounded very familiar. I admit that I always feel a flush of pleasure when I unexpectedly hear my voice on the airwaves. Today, though, it was someone else's voice presenting copy that I also had prepared in a recent audition. Since I obviously was not selected for that job, I listened closely to discern what the producer might have been thinking during the casting process.

A voice-over actor will audition far more than she will be hired. I don't think about auditions unless I am selected for the job or have one of those lucky times like today when I hear the voice talent in the produced spot. In those cases, I like to analyze the coloration and stress on words and compare the broadcast spot with the audition that I submitted. One time, I heard a man's voice on TV reading copy the same copy I had used. It's easy to understand the differences between my read and a man's version! It's not so easy to distinguish between my performance and that of another female.

Today, I thought the reads between my audition and the produced spot were very similar. We were closely matched with our phrasing. She stressed one word that I didn't stress in my audition. Maybe that stress was her idea, or maybe she did it due to direction. The last line was changed, so I don't know whether the writer modified it or the talent perhaps ad-libbed it in her audition. In either case, I did think it was a better ending line.

The biggest difference I noticed was one I heard with her very first word -- the difference of tonal quality. Her voice was a higher pitch than mine. C'est la vie. Another talent being chosen for that job or any job doesn't take anything away from me or cause me any negative feelings.

Avast ye maties! I'm sure ye'd be knowin' that this be a special day! Aaarrggh, it be Talk Like a Pirate Day, like it be every time the September sun rises on the nineteenth day.

Another lass and I were discussing this auspicious occasion yesterday, and we wondered why you never see any female pirates in the movies. She advised me that peg legs throw of your balance when you're wearing stiletto heels. I added that stilettos wouldn't be very safe when walking on wooden planks. Also, women tend to pursue more hygienic habits and environments than men. Of course, there's that whole "women considered property through the ages" thing...but I digress.

I have a theory that one reason that the Pirates of the Caribbean movies were so incredibly successful -- besides the action-filled storylines, brilliant acting, magnificent scenery, compelling musical score and dentistry appropriate to the time period -- is because of the perfect casting. Geoffrey Rush not only looked the part of the pirate, but you have to agree that his pirate talk made ye shiver in yer timbers! Johnny Depp, meanwhile, belied the pirate stereotype and spoke in a completely unexpected manner.

I think a lot of men enjoy creating pirate voices that sound like Geoffrey Rush. If the man is a voice-over actor, he might be tempted to put that pirate voice on his commercial demo. It's the same for women imitating Margaret Hamilton as the infamous Wicked Witch of the West. We all want to show our range, and some part of us likes to play the villain.

It may be fun to talk like a pirate or a witch, but don't put those voices on your commercial demo if you want to get booked.

Over the past several years, I have checked with several local colleges -- especially those with pro audio curriculums -- to see if I could take a course in audio engineering as a non-degree student. I have a Masters degree in computer information systems, so I'm really don't want to spend a lot of time and money to pursue another degree! I therefore was quite excited to discover a 4-week course in Pro Tools offered this month by the Art Institute of Atlanta.

This class couldn't occur at a better time for me. I recently switched my voice-over studio configuration from a PC with Cool Edit software to a Macbook Pro with Pro Tools LE. Earlier this year, I hired a recording engineer to help me streamline my processes. After I bought this computer, he gave me a crash course in using Pro Tools, but I have much to learn about the program.

The first class was held this past Saturday. I am the only voice talent in the group. Most of the students are singer/songwriters, which is understandable when you consider that Atlanta is a thriving music city and home to a Grammy chapter and numerous Grammy winners.

One of my fellow students said he was in a band that had been signed by a minor label. He was wearing the t-shirt for a very famous band. I asked him why he wasn't wearing a shirt to promote his own band. His answer surprised me.

I frequently state in my blog that voice-over is a business, yet people write things to me that indicate that they either are ignoring or don't know about the business aspects of being a voice-over talent. Just last week, someone sent me an e-mail stating that

I believe I have a talent and I would love the freedom and independence that your job provides.  

You could do lots of things if you wanted to be free and independent. However, most of those things require some actual work to make them happen. Becoming a voice-over talent is no different. It requires you to continuously work at improving your abilities and gaining publicity for your business.

Speaking of independence, yesterday (4 July) was our Independence Day here in the United States. Since the day is one of the major US holidays, many people decided to declare their independence from work all week. As a business owner, though, I always feel the need to do something each day to further my goals, even when those days fall on weekends, holidays and vacation.

I'm not saying I spend hours working on those off-days, but I usually do something, however small and insignificant it might be. Sometimes I may read a chapter in a marketing book. I might write down people to contact on the next business day. I often will do a quick audition or send an e-mail response to someone. I write entries for my blog. I may write or record a podcast script. (I'm perfecting ideas for 2 different types of shows and am deciding how to present them.)

Yesterday was no different. While it was a holiday, I took an action that wasn't even on my mind at the beginning of the day. I wrote a 60-second pitch.

What is a 60-second pitch? Why did I write mine yesterday? The answer to both questions is at the Voices.com web site. As usual, Stephanie Ciccarelli has done a brilliant job of explaining the concept of the 60-second pitch -- also known as your "elevator speech" -- and why it's needed by every voice talent.

Furthermore, starting tomorrow, Voices.com is sponsoring a contest for the best 60-second pitch among voice talent! The contest is open to all voice talent. After reading about the prizes, I am eager to win! I wrote my pitch yesterday and will record it today or tomorrow after refining it.

By the way, to further emphasize the point about voice-over being a business, I also encourage you to read Stephanie's excellent and detailed blog entries relating to the business, especially about a business plan and business cards.

So you see, even in a slow week you can do something that will pay big dividends in your voice-over career later on. Even if you don't win the contest, you will have a succinct speech ready to describe your voice-over business when you are next in a networking situation.

We're finally replacing the windows in the kitchen so that all the windows in the house will be triple-pane. With the installer banging on the side of my house right now, it seems like a good time to post my pictures and news from my recent trip to New York for the Audio Publishers Association conference and BookExpo.

The Doubletree Guest Suites Time Square is my favorite hotel in New York. I was pleased to get a BookExpo rate and thrilled with my incredible view of Times Square from the 16th floor.

My view of Times Square

On my free day in the Big Apple (Wed., 30 May), I walked around and boosted the local economy as much as possible. Since Drew was unable to make the trip with me, I bought some presents for him. I first stopped at the Apple Store on Fifth Avenue.

The big APPLE in the Big Apple

I bought a Remote Radio for Drew to use with his iPod. He is delighted that he now can listen to FM radio while riding his motorcycle. I'm sure that Apple Store will be packed tomorrow with the first sale date of the iPhone. I'm going to get one....but not tomorrow!

Love was in the air in New York, but it was also on the ground. Somewhere on my walk, I came upon a sculpture of the Love logo associated with the 1970 film Love Story. In a web search, I learned that the sculpture was created by Robert Indiana and located on the corner of 6th Avenue and 55th Street in Manhattan. Just like I give a different read when voicing scripts, I look for the unusual shot when taking pictures.

Love in New York

The Audio Publishers Association conference was held at the Jacob Javits Convention Center on Thursday, 31 May. I like to attend sessions aimed at both audiobook publishers and their narrators, especially since I am planning to start my own audiobook production company. This year, I went to the sessions on alternatives to CDs, technology and a narrators' panel.

In the United States, tax day this year is 17 April. The normal deadline of 15 April falls on a Saturday, and Monday 16 April is a holiday in the District of Columbia. You therefore have a 2-day extension to file your return.

I don't pretend to be an accountant, nor can I recall providing the voice for one. I would never offer advice about income tax except to say that you can claim a refund this year of a telephone excise tax. I leave my tax return in the hands of my very capable CPA.

I was thinking about my CPA today because I wouldn't ask him his professional opinion of my tax situation without expecting to compensate him for his time. I wouldn't think a lawyer would help me with a legal scenario if I didn't pay that person. I created my first web site but paid professional software engineers to develop the current site. When I take my car for service, I expect that I will be charged for any diagnostic work by the technicians. In any professional situation that I can think about, I would think that I needed to compensate the person who is spending their time to provide me with the value of their experience and education.

However, I have observed that people who hope to enter the voice-over profession don't seem to have the same thought process. I have received countless requests from newcomers who ask me to evaluate their demo and/or give them personal guidance about their career. I give all of them the same answer: No.

My stance on this subject and, indeed, in writing this post, may seem a bit harsh, especially when compared with my other writing and my overall helpful and encouraging attitude. I'm grateful for my experience and training in voice-over, and I have shared information on my web site and blog. Anything that I would say to a new talent about a demo would be only my opinion. Another voice-over actor could hear the same demo and give conflicting advice. Inevitably, the talent would want to incorporate some suggestions and would expect the person giving the suggestions to review the changes. I tell the aspiring voice talent that they really need to work with a reputable voice-over coach who could help them craft and tune a demo so that it is the very best presentation of their skills and abilities.

One thought that I have never shared with aspiring talent is this:

If I personally assisted everyone who asked for my help,
I would never have time to do any work of my own.

I'm running a business. While I feel that part of my mission on earth is to help people in pursuing their passion for voice-over and living their dream lives, all the good feelings in the world don't pay my mortgage. Among all the people who have asked for demo critiques over the years, I remember only 1 person who offered to pay me for my time and knowledge.